1. Account Information: This section includes the Bill Date, the billing period and the number of service days you are billed for. Please note that the Bill Date is not the date that your meter is read; however, service, and other "per day," charges through this date are included on the bill. (back to bill)
   
2. Activity Since Prior Bill: This section will include your previous bill total and also the total amount of payments received between the previous Bill Date and the current Bill Date. If you have a past due amount that is still owed, a courtesy reminder message will be displayed informing you that payment must be received prior to a certain date in order to avoid the potential for service interruption. (back to bill)
   
3. Service Location & Water Budget Factors: This section includes the address serviced, current and previous meter readings, the total amount of water billed for the service during the current billing period and the factors that are used to determine the customized water budget for the property. The number of persons in the household is defaulted to 4 and is used to calculate the indoor water budget and the irrigated landscape area is used to calculate the outdoor water budget, which varies depending on the time of the year. If either factor is not accurate, then customers are able to submit a water budget variance request. (back to bill)
   
4. Water Budget & Historical Usage: This section compares the current billing period water usage to the previous year and shows usage in CCF, total gallons and gallons per day. This information can be compared to the actual daily water budget for the property for the current billing period and the next billing directly below the historical data. (back to bill)
   
5. Conservation Block Rate Detail: The charge for all residential water provided by the District is calculated using water budget that is specific to each property. The first block represents the indoor water budget and the second block represents the outdoor water budget. Both of these blocks combined represent the total water budget for the property. If the usage at the property goes over the total allocated water budget, then usage will be billing in the third, fourth and fifth block. Each block is listed on every residential bill, even if there is no usage billed at each block, so that customers are aware of the increasing water rates if the water budget is exceeded. (back to bill)
   
6. Total Balance Due: This amount is a net result of the previous balance and the total current charges. (back to bill)
   
7. Amounts Owed & Due Dates: Just look here for a quick summation of the past due and current amounts owed on your account and the due dates. ANy payments must be posted to your account to avoid potential interruption of service or late fees. (back to bill)
   
8. Usage History Graph: This graph shows the usage for the previous calandar year and the usage for the current calendar year to date. These amounts are compared to the historical water budget and the anticipated future water budget for the property. (back to bill)

back to top

• Water Consumption: The amount of water consumed by the property during the billing period displayed in hundred cubic feet (CCF).
  
• CCF (Hundred Cubic Feet): Equal to 748 gallons. A measure of volume 10' square and 1 foot deep that is used for billing water consumption.
  
• Service Charge: A monthly charge (prorated daily) for customer services such as maintaining meters, processing bills, posting payments and repairing water mains. Daily service charges are based upon the size of a customer's water meter. Charges are applied to open accounts whether water is used, or not.
  
• Power Zone Charge: The electricity cost to deliver water to various elevations throughout the District. This charge is billed based on the amount of water consumption that registers on a meter.
  
• Sewer Charge: A monthly charge (prorated daily) for costs of collecting, transporting, treating and disposing of sewage. Rates vary by area for for customers served by different wastewater treatment facilities.
  
• Days of Service: The number of days that fall within the billing period. Normally, this will alternate between 28 and 35 days.
  
• Deposit Billing: An amount billed to a customer that is specifically used for deposit only purposes.
  
• Interruption Process Fee: A fee charged to customers that are scheduled for interruption of service due to non-payment if payment was not received by the indicated due date and time. The fee is used to cover the costs of staff time spent preparing an account for interruption, and for locking off and restoring service.
  
• Returned Check Charge: A fee charged to a customer that has had a check or ACH payment returned by their bank as unpaid. The fee is used to recoup the cost of recovering those delinquent funds and fees charged by the District's banking institution.
  
• Delinquent Charge: A penalty charged to customer accounts if payment is not received by the indicated due date. Currently, the delinquent charge is $5.00 or 5%, whichever is greater.
  
• Total Payments: The total amount of payments received since the last bill date. Seperate payment amounts are not listed on bills.
  
• Service Set-up Charge: A standard fee charged to all new customers for setting up an account at the District. Currently, the advanced notice set-up charge is $10.00. An additional "same day" fee in the amount of $50.00 is charged for customers that call before 2:30 pm the same day they require the service to begin. An additional "after hours" fee in the amount of $100.00 is charged for customers that call after 2:30 pm the same day they require the service to begin.
  
• Deposit Interest: Customers that have paid any portion of a deposit to the District will have a interest paid to them in the form of a credit on each bill.
  

back to top