Contact Customer Service

Customer Service welcomes any feedback, suggestions or questions that our customers may have. You can contact us using several methods:

PHONE: (951) 674-3146, Option #1 from the automated attendant menu.

FAX: (951) 346-3352

MAIL: (Payments and correspondence for Customer Service)

Elsinore Valley Municipal Water District
Attn: Customer Service
P.O. Box 3000
Lake Elsinore, CA 92531


If you have an emergency and you are reporting a water line break, sewer system backup / overflow / spill, suspicious activity, theft or other emergency situation, please call the District's 24 hour number immediately at (951) 674-3146.