Advanced Meters

In an effort to improve water resource management and customer service, EVMWD is modernizing its water system!   EVMWD's Advanced Meter technology (AquaHawk™ System) gives customers the tools to easily detect water leaks, view hourly water use in the home, and receive water use alerts by e-mail, text, or phone call.

An Advanced Meter technology consists of a low powered communication device that’s added to your water meter. The Advanced Meter device transmits hourly water use information to EVMWD’s Customer Service Center, over a secure communication network. Now, you can see your water use in near real time.

All customers have Advanced Meter Technology and can access it through EVMWD's Online Biller system.

Any questions? view our video below and read more on the publications noted at the bottom of this page.

Video: How To Use the AquaHawk Alerting System to review your advanced meter information

AquaHawk Step by Step Written Instructions 

Advanced Meter device FAQs
Advanced Meter device FAQs - Spanish

Questions about using your new Aquahawk advanced meter technology? Email us at ihaveavoice@evmwd.net

 

 Project funding in part by:

                       

 

For more details regarding the policies related to the installation of Advanced Meters, please review Section 3207 of EVMWD’s Administrative Code.